Privacy Policy

Information we collect

When you contact Nelotiv or submit an RFQ, we may receive your name, company, contact details, project requirements, and files you choose to upload.

The website may also receive basic technical information needed to operate, secure, and troubleshoot the service.

How we use information

We use submitted information to review manufacturing requirements, respond to enquiries, prepare feasibility feedback, and communicate about a requested project.

We do not use project files for unrelated marketing purposes.

Project files and confidentiality

Uploaded CAD files and supporting documents are treated as project information and are accessible only to people who need them to handle the enquiry or requested manufacturing work.

If your project requires a separate confidentiality agreement, please request one before submitting or reviewing project information.

Retention and requests

We retain information only for as long as reasonably needed for the enquiry, project administration, legal obligations, and business records.

To ask about information associated with your enquiry or request correction or deletion where applicable, contact [email protected].

Contact

Questions about this policy can be sent to [email protected].